Shipping policy

At this time, Bear Cricket Ltd ships merchandise to locations within the United Kingdom (excluding Channel Islands), but not to other international locations. The risk of loss and title for all merchandise ordered on this web site pass to you when the merchandise is delivered to the shipping carrier. Deliveries are made by our designated courier within 3-5 working days of the order been accepted to addresses within the United Kingdom (excluding the Channel Islands). For addresses outside of the United Kingdom please email sales@bearcricket.co.uk for an accurate quote before placing your order, if your order is placed without emailing us for a quote then your goods will not be released until the remaining balance for delivery has been paid.

Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.

Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. Bear Cricket Ltd is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.

Please note that although we do everything in our power to ensure the delivery times are met on the odd rare occasion this may not be possible due to factors outside of our control, if this is the case you will be emailed to be notified of this.